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How to Educate Prospective Patients So They Choose Your Medical Practice over Other Providers

The key to making your marketing communications work is to educate your prospective patients in such a way that they decide to choose your practice over your competitors. There is a process to achieve this tastefully so it will actually enhance your reputation among your patients and colleagues, and drive in patients. Here is how:

Promise to educate

Once you have captured your potential patients' attention through your headline, you need to promise to educate them to hold their attention. Sometimes you can achieve this through your headline, however, you will more likely accomplish this via a sub-headline.

The mistake most medical advertisers make is to just state in their ads what the practice offers. Potential patients, however, are looking to choose the best provider for their situation. Thus, an ad (or website) that just lists the practice's services and fails to differentiate the practice from other local providers within their specialty, causes the ad to under perform. To hold your prospects' attention, your headline or sub-headline must promise potential patients they are about to learn valuable information concerning making a selection. This will cause them to continue to pay attention to what you have to say.

Educate your prospective patients

You need to provide potential patients with information they need so they can make an informed decision. Tell them what to look for, need to know and what they should ask. Furnish this advice in an accurate, specific and unbiased way. (You can be totally impartial if the quality of your services and patient relations is better than your competitors').

Present your case for your services

Next, you need to state your case for your services. Just like a trial attorney would present a case to a jury, you need to prove beyond a reasonable doubt that your services provide potential patients the best value. You base your argument on the emotional hot buttons and needs of your target market. Compare specifics about your practice with the criteria patients should use in selecting a provider. As the marketer, you are the attorney and your prospects are the jury. If you present your arguments well, you get the business.

You need to provide evidence to support your claims

The kind of evidence you need to present varies depending on your specialty and the demographics of the audience you are targeting. Generally, the types of evidence you can provide include testimonials, endorsements, results of studies, awards, copies of board certifications and completions of residencies, statements of guarantees, charts, statistical comparisons, checklists, Better Business Bureau ratings, professional association standings, and hospital affiliations and status. Avoid generalities and stick to specifics.

How long should your ad copy be?

The copywriters’ objective is to present the case for your services. If it can be achieved in ten words, great. If it takes 1,000 words, and you have the space for it, that’s fine too. If your headline and sub-headline have been written well, prospective patients will read long copy as long as it provides important information that will aid in their decision making. Descriptive copy headers help the reader focus on the information that is most important to them. We recommend these if you have long copy just like we use them in this article. Because space is usually an issue, just present the key points of your argument in your ad. Offer readers an invitation to get the remainder of the details through a report, website, CD or DVD.

Copyright © 2010, Business Builders. All rights reserved. None of this material may be copied or reproduced without expressed written permission from Business Builders.